Contact Best Home Goods

Real people, real phones. Best Home Goods supplies DIY, flooring and home improvement tools, shipped fast — and when something needs sorting out, you reach our team in Sauk City, Wisconsin. No ticket queue, no phone tree.

How to contact Best Home Goods

Pick whichever is easier. Both land with the same small team.

Call us 608-509-9990 Fastest answer · Mon–Fri, 9:00–4:00 CT Email us besthomegoodscorporate@gmail.com Answered within one business day Support hoursMon–Fri, 9:00 AM – 4:00 PMCentral Time Response timeWithin one business dayCalls during hours are answered live WeekendsClosedMessages answered the next business day

What we can help with

If it involves an order or a product, it belongs here.

Order status & tracking

Have your order number handy and we can tell you exactly where your shipment is.

Product questions

Sizes, specs, compatibility, and which tool is actually right for the job.

Shipping & delivery

Delivery timing, address changes, and anything that arrived damaged or missing.

Returns & exchanges

Starting a return, or swapping an item for the one you actually needed.

Billing questions

Charges, receipts, and payment issues — we’ll walk through it with you.

Trade pricing, no account needed

We’re a retail shop with trade-level pricing for everyone — same price whether it’s one bathroom or your fifth job this month. No account to apply for, no minimums, no wholesale orders.

Mailing address

Best Home Goods
815-A Phillips Blvd
Sauk City, WI 53583
United States

Sending something back? Please call or email us first so we can confirm the right address for your item and get it processed without delay.

Have this ready and we’ll be quicker

Your order number
The email address you used at checkout
For product questions: the model or size you’re working with
For damage or shortages: a quick photo helps us fix it in one go

Frequently asked questions

How do I contact Best Home Goods customer service?

Call 608-509-9990 or email besthomegoodscorporate@gmail.com. Phone support is answered Monday through Friday, 9:00 AM to 4:00 PM Central Time, and emails are typically answered within one business day.

What are your customer service hours?

Monday through Friday, 9:00 AM to 4:00 PM Central Time. Anything that comes in outside those hours is answered the next business day.

Where is Best Home Goods located?

Best Home Goods is located at 815-A Phillips Blvd, Sauk City, WI 53583, United States.

How quickly will I get a response?

Calls placed during support hours are answered right away. Emails and voicemails are typically answered within one business day.

Who should I contact about an existing order?

Email besthomegoodscorporate@gmail.com with your order number and the email address you used at checkout, or call 608-509-9990 during support hours. We can look up order status, shipping, or a return from there.