Best Home Goods supplies DIY, flooring and home improvement tools, shipped fast. If you have a question about an order, a product spec, shipping or a return, the quickest way to reach a real person is by phone or email during the support hours below.
How to contact Best Home Goods
Phone: 608-509-9990
Email:
Support hours: Monday–Friday, 9:00 AM – 4:00 PM Central Time
Typical response time: within one business day
Mailing address
Best Home Goods
815-A Phillips Blvd
Sauk City, WI 53583
United States
Please call or email us before shipping anything back so we can confirm the right address for your item and get it processed without delay.
What we can help with
- Order status and tracking – have your order number ready and we can tell you where your shipment is.
- Product questions – sizes, specs, compatibility, and which tool is right for the job.
- Shipping and delivery – delivery timing, address changes, and damaged or missing items.
- Returns and exchanges – starting a return or swapping an item for the right one.
- Billing questions – charges, receipts, and payment issues.
- Trade and bulk orders – larger quantities for contractors and installers.
Frequently asked questions
How do I contact Best Home Goods customer service?
Call 608-509-9990 or email . Phone support is answered Monday through Friday, 9:00 AM to 4:00 PM Central Time, and emails are typically answered within one business day.
What are your customer service hours?
Monday through Friday, 9:00 AM to 4:00 PM Central Time. Anything that comes in outside those hours is answered the next business day.
Where is Best Home Goods located?
Best Home Goods is located at 815-A Phillips Blvd, Sauk City, WI 53583, United States.
How quickly will I get a response?
Calls placed during support hours are answered right away. Emails and voicemails are typically answered within one business day.
Who should I contact about an existing order?
Email with your order number and the email address you used at checkout, or call 608-509-9990 during support hours. We can look up order status, shipping, or a return from there.